Careers By Design

Conflict causes negativity in the workplace, but can be used for initiating change and improving communication. The TKI is used by individuals and professionals to learn about how different conflict-handling styles affect personal and group dynamics.

The Thomas-Kilmann Conflict Mode Instrument (TKI) is the number-one best-selling instrument for conflict resolution. This easy-to-use exercise is powerful and does not require debriefing by a professional counselor.  Results are simply sent by email within 24-hours. 

The forced-choice TKI assessment identifies a person's preferred conflict-handling style and provides detailed information about how they can use the five different modes--avoiding, competing, accommodating, comprising, and collaborating--effectively. The TKI model demonstrates that these differing behaviors are just different modes of communicating.

Use the TKI Instrument to:

• Conflict and change management
• Enhanced communication
• Leadership development
• Employee satisfaction and retention
• Performance improvement
• Stress management
• Team building
• Negotiation skills training

To Order TKI Reports:

Enter the number of assessments required.  After completing the ordering process, you will receive an email with a link to the assessment.  Results will be sent within 24 hours to the email listed on your order.

• TKI Profile and Interpretive Report: Provides 10 page report including the Five Conflict-Handling Modes, Interpretation of Scores, TKI Profile and Questions to Ask when reviewing results. View TKI Profile and Interpretive Report